Support Center
»
Knowledgebase
»
Why doesn't the Editor load?
Why doesn't the Editor load?
Solution
Most of the times, this is due to a cookie issue and your browser.
We first recommend using FireFox. You can get it free here:
http://www.firefox.com
Then, it's recommended that you clear your browser's cookies and cache completely. To do this with FireFox, open up the browser. Then, click on the "Tools" menu at the top. From that menu, select "Clear Private Data". A new window will open. In that window, checkmark "Cache" and "Cookies". Then click on the button called Clear Private Data Now. Then restart your browser and try logging in again at
http://business.blinkweb.com/login.html
If this doesn't fix the issue, then please submit a support ticket.
Article Details
Article ID:
23
Created On:
09 Sep 2009 10:37 AM
This answer was helpful
This answer was not helpful
User Comments
Add a Comment
Sharing is good. If you have a comment about this entry, please feel free to share. The comments might be reviewed by our staff, and may require approval before being posted. Questions posted will not be answered. Please submit a Ticket for support requests.
Full Name:
E-mail Address: (Optional)
Comment:
Back
Login
[Lost Password]
Email:
Password:
Remember Me:
Search
-- Entire Support Site --
Knowledgebase
Downloads
Troubleshooter
Article Options
Add Comment
Print Article
PDF Version
Email Article
Add to Favorites
Home
|
Register
|
Submit a Ticket
|
Knowledgebase
|
Troubleshooter
|
News
|
Downloads
Language:
English (U.S.)
Help Desk Software By Kayako SupportSuite v3.20.02